Promo Terms & Conditions

UNIONBANK X SM Holiday GAMIFIED RAFFLE PROMO

1. The Promo (“Promo”) will run from December 27, 2024 to February 28, 2025 (“Promo Period”):

Redemption Period: December 27, 2024 to April 30, 2025

2. The Promo is open to all active and existing UnionBank-issued and acquired Credit Cardholders only (the “Cardholder”), who are in good credit standing during the Promo Period.

3. Officers and employees of UnionBank Philippines, SM Store and SM Affiliates, and of its third party and service providers (Boom Technologies, Inc.) and their relatives up to the second degree of consanguinity and affinity, with direct involvement in the launch of the Promo, are not eligible to participate in the Promo.

4. A Cardholder who uses his/her UnionBank credit card to purchase any item at any participating in-store branch of SM Store and SM Retail Affiliates (see Annex) and avails of a minimum single-receipt straight transaction of Three Thousand Pesos (P3,000.00), or a minimum single-receipt 0% Installment transaction of Ten Thousand Pesos (P10,000) is entitled to earn game entries for a chance to instantly win P500 worth of SM Gift Pass (“Promo Offer”) upon playing the game.

A cardholder will be entitled to earn game entries depending on the type of spend and minimum amount of spend:

Min. Amount of Spend	Type of Spend	Number of Game Entries per Transaction
3,000	Straight	3 game entries
10,000	Installment	5 game entries

There will be a total of Eight Thousand (8,000) winners

Upon completing the min. straight transaction of P3,000 or min. installment transaction of P10,000 using a UnionBank credit card at any SM Store or participating SM Retail Affiliates inside SM Malls, the cardholder must play the game via microsite to be eligible to win the Promo Offer.

5.Game Mechanics:

6. Redemption:

a) Once a cardholder wins, he/she must present the following documents at the SM Store Customer Service Counter of the same branch where he/she made the transaction. The Customer Service Manager must verify the winning transaction prior to awarding of prizes to the cardholder:

a. Original winning transaction receipt
b. Original winning charge slip
c. Credit card used for the winning transaction
d. Screenshot of winning page with the generated unique redemption code upon clicking “Claim Now” on the microsite

b) The Customer Service Counter will validate the transactions from BoomTech’s portal of unique transactions that states whether a transaction is valid, invalid, redeemed, or claimed.

c) The transaction receipt and charge slip should be marked/stamped “Claimed” upon release of the prize.

d) Winner (Cardholder) can claim his/her prize at the same SM store branch where he/she made the transaction from December 27, 2024 to February 28, 2025.

e) SM Store will not replace lost or damaged prizes, which loss or damage is attributable to caused by the winner (Cardholder)..

f) SM Store reserves the right to disclose and publish names, photos and other information of the winners in any mode or manner as they deem appropriate and in accordance with the applicable provisions of the Data Privacy Act and its implementing rules and regulations.

7. The SM Gift Passes may be instantly redeemed at the Customer Service (BCO) of the SM Store.

8. The Promo Offers are not valid in conjunction with other discounts, offers, privileges, or promotions.

9. The Promo Offers are not convertible to cash, credit, or other goods and services and not transferable to another Card or to any person.

10. The following transactions will not qualify to earn the Game Entries:

a. Cash advances (local or international)

b. Debit/Prepaid

c. Transactions from stock trading, foreign exchange trading, financial trading services, remittances, and the like.

d. Quasi-cash transactions such as mobile payment/mobile wallet transactions and online payment system (such as but not limited to GrabPay, GCash, PayMaya, PayPal, Coins.ph, and the like).

e. Transactions from casinos/gambling/gaming

f. Any in-house installment availment such as EasyCash, EasyTransfer, EasyConvert, EasyBill, EasyPayment and EasyCharge

g. Fees & charges, such as but not limited to:

11. To earn Game Entries, the Cardholder’s UnionBank Card account/s must be active and without any past due obligation during the Promo Period. Unpaid and/or delinquent accounts will not be eligible for the Promo.

12. A Cardholder will be disqualified from the Promo in the event that his/her UnionBank credit Card/s is unpaid, become/s delinquent, or is suspended, cancelled, or terminated, before the awarding of the Game Entries.

13. The Cardholder agrees that should his/her redemption be found to be fraudulent in nature or should his/her earning of the Promo Offer found to be a result of splitting of transactions, UnionBank shall have the right to charge the total face value of the Promo Offer/s to the Cardholder’s UnionBank Card.

14. UnionBank is not an agent of SM Store, and participating SM Affiliates (see Annex) and makes no representation as to the quality of the goods and services provided. All feedback regarding the quality of the goods and services provided should be directed to SM Store and participating SM Retail Affiliates (see Annex).

15. By joining the promo, the Cardholder:

i) warrants that they are responsible for and voluntarily gives their consent to provide their non-personal information and other information that may be required by Boom Technologies Inc., the third party managing the site for UnionBank, and agrees that any information provided in the Promo website will be subject to the confidentiality, data privacy, and security terms of Boom Technologies.
ii) agrees to receive SMS/text messages or e-mails in relation to the Promo, such as but not limited to SMS or e-mails confirming earning of Freebie upon completion of qualified transactions.
iii) acknowledges that they have read, understood, and agrees, to the Promo’s Terms and Conditions.

16. Splitting of transactions to meet the minimum spend requirement is not allowed.

17. By availing the Promo offer, the Cardholder is responsible for providing his/her transaction details and other information that may be required to the Merchant and agrees that such information shall be subject to the confidentiality, data privacy, and security terms of the Merchant. The general terms and conditions of the Merchant apply.

18. UnionBank is not an agent of any of the participating merchants or outlets and makes no representation as to the quality of the products provided. All feedback regarding quality of the products provided should be directed to the respective merchant or outlet.

19. In case of dispute with respect to the Cardholder’s eligibility, coverage of dates, and fulfilment, products and services related to the promo offer, UnionBank’s decision with the concurrence of DTI shall be considered final.

20. Any amendment in the Terms and Conditions governing the Promo is subject to prior Department of Trade and Industry (DTI) approval.

21. Fraud, abuse or any unauthorized action relating to the credit card transaction, or the participation in the Promo, may result in the disqualification of the Cardholder from the Promo, suspension or cancellation of Card privileges, or the charging of the full cost of the discount to the Cardholder’s Card account, at UnionBank’s discretion. This shall be without prejudice to any legal action that may be taken by UnionBank.

22. The Cardholder agrees that the continued use of the UnionBank Issued and UnionBank Acquired Credit Card shall be his/her acceptance and agreement to be bound by the provisions of the Bank’s Data Privacy Statement (DPS) found at https://www.unionbankph.com/privacy-security.

23. This promo is subject to the following UnionBank terms and conditions: PayEasy Terms and Conditions, PayEasy Enabled by Global Payments Terms and Conditions and 0% Installment Terms and Conditions. To access the terms and conditions, type https://www.unionbankph.com/ubinstallment into a web browser.